Hurricane FAQs

We've compiled some of the most frequently asked questions by both clients and prospective clients. This FAQ database is ever-growing; if you feel like something is missing and you'd like to contribute please submit your question at the bottom of this page.

Typing key-phrases into the search box is the easiest way to navigate our FAQs.

General

We’ve been in business for 15 years. All of our staff members are professionally trained and are not hobbyists. We provide our staff with the knowledge and skills they need to be able to deliver an awesome experience.

You can book your event at any time. Be mindful of peak event seasons and book in advance.

Yes, Hurricane Productions is insured by Brown & Brown Insurance company. We can provide a Certificate of Insurance to your venue.

Please use this link to recover your password. If you are still having trouble, please contact a staff member and we can resend or reset your login information.

https://hurricaneproductions.net/sendpassword.asp?typeoflogon=client

If a significant threat of inclement weather exists on the day of your event, we will do everything in power to fulfill event services. That said, we prioritize ensuring the safety of our staff, your guests and our equipment. We reserve the right to halt event services to ensure safety measures are maintained. Most weather situations are easily averted by good planning. Please refer to your contract for our full inclement weather policy.

You will always have one main contact to get in touch with.

A full-time staff member will typically set up a final consult with you. This gives yourself and the employee enough time to discuss everything that will be taking place on the day of your event.

The online planner can be filled out at anytime prior to your event. We ask that you finalize it one week before your event. This gives our staff enough time to gather all of the information in the planner to execute your event.

All of our full-time staff members and entertainers have access to your online planning tools.  You may also create a guest login with family and friends to have access to your planner as well.

Guest access can be limited to what you want them to see. Quite often, guest or family access is limited to only the music request area.

Gratuity is not required or included in your price but is greatly appreciated.

About 4-6 weeks prior to your event, a final consultation with one of our full time staff members and your DJ and/or Emcee will meet with you to go through your online planner and discuss the logistics of your event. This timeline may vary if you book multiple services with us.

Once you book an event with us, a full-time staff member will set you up with a personalized login and password for you to have access to our online planning system.

The number of staff members is dependant upon the packages and services you purchase with us. You will be notified the number of staff members on your event upon booking.

All deposits made are non-refundable. Please refer to your contract for our full cancellation policy.

Services

Hurricane Productions offers DJ entertainment, lighting, photography, videography, and custom design services for private events.

We’re also a trusted partner for many audio and visual solutions for corporate clients.

Yes. All of our services are available a la carte.

Our sister company is MediaCutlet - a video-first digital agency. MediaCutlet is responsible for all of our corporate video.

All our packages are customizable...just ask!

We only book as many events as our team can handle. We do not subcontract our private events and can typically staff anywhere from 3 to 5 per evening.

Although we operate during traditional office hours, if you call, text or send an e-mail during ‘off hours,’ we’ll respond in a timely fashion when we return to the office. Our online planning tools allow you to access our resources as long as you have an internet connection.

You have access to a team who are employed full-time at Hurricane Productions. This is unique to a private event company since a lot of businesses rely solely on independent contractors. Our office staff is not a sales staff. We work with you from the time you book through the day of the event. If you happen to book any of our services beyond entertainment, we also provide customer service until all of your media is delivered. We’re here to guide you and ensure success through the entire experience.

Our load-in times vary. Typically, our teams arrive about 90 minutes before our contracted start time for events.

All our private events are based off of a four or five-hour time span depending on the event/package. There is an overtime fee built into our contract, but we’re flexible and will work with you to create a custom timeline.

We hardly encounter overtime during our corporate functions but we will work that into our contracts and agreements prior to the event.

Entertainment

Yes.

Yes. Typically this includes speakers, wireless microphone with stand and a sound operator.

If your ceremony is being held in a location other than your reception and you need sound reinforcement we can typically accommodate this, sometimes for an additional fee. Please ask us for more information.

Yes. You will have an opportunity to speak to your DJ and/or Emcee before your event to discuss entertainment and event logistics. We feel this to be beneficial for both you and our staff to ensure everyone is on the same page and provide many ways to connect with our entertainers including email, text message, phone and video calling.

You don’t, however, it is encouraged to keep your event running smoothly. An Emcee is responsible for announcing your introductions, highlighting important moments, and encouraging guests to dance (our style is not “over the top”, or corny). An Emcee also coordinates with your venue and works alongside the DJ to make sure the event is running in accordance with your timeline. This leaves your DJ to focus on packing your dance floor and music.

The DJ will focus on music to keep your guests on the dance floor while your Emcee will be your host for the event, handle all announcements and interact with guests.

Requests for specific entertainers and staff is encouraged but our DJ and Emcee choices are based off of availability.

Yes. You always have the option of booking a DJ without booking any other services.

Yes. We offer additional sound systems to provide sound coverage to other areas. If it is in a location that doesn’t have power, we do have battery powered options.

If your venue already provides a sound system we will need to get in touch with your venue to discuss specifics but it is a possibility to use outside vendor equipment.

Of course. We prefer that requests are made prior to your event in our online planner to make sure our DJs have the songs you want but requests can always be made at the event.

If you’d like a giveaway package added to your event, please inquire. If you prefer the  DIY approach and bring your own, our entertainers will be happy to hand them out.

Payments and Billings

We accept all electronic forms including paypal, credit card, debit card, and cash payments. Credit and debit card payments can be made via our Online Planning system.

If you book multiple services with us, there could be an additional discount applied.

All of our packages are customizable based off of your wants and needs. With that in mind, our list prices are negotiable.

Your final payment is due the week of your event. We do not restrict our clients to a formal payment schedule beyond the first payment (deposit).

There are no hidden costs during the booking process. Once you book, you will not incur additional costs unless you upgrade your package.

You can make your payments online via your Online Planner. Once you receive your login credentials, you can make your payments under the “Make a Payment” option. From there, you can put in the amount you would like to pay at that time.

We also accept traditional methods of payment. You may make payments payable to Hurricane Productions the address below or visit us in person at the same address:

Hurricane Productions
3 White St. Ste. 1
Red Bank, NJ 07701

If you have to move your event date we will do everything possible to make sure we are still available for your new event date.

All of our events require a 20% non-refundable deposit to secure your date.

Unfortunately, we do not offer an additional discount if you pay cash.

Photo Booth

We offer four different types of photo booths. Open-air photo booth, enclosed photo booth, instagram print station, or a step and repeat. All photo booths come with a photo booth attendant to execute any of the photo booths.

Most photo booth packages come with an album. Please ask us for more information.

Photo booth packages come with props but the are not mandatory. The choice is yours.

Yes. You will get all of your photo booth photos from the event on a flash drive mailed after the event.

A photo booth is included in some packages but not all. You can always upgrade your package to include a photo booth.

Yes. All photo booths come with an attendant to operate the booth throughout the event.

Our photo booth is capable of automatically printing two copies as well as a text-to-phone feature.

Lighting

Our intelligent lighting fixtures are set on top of steel trussing. We cover the steel with white spandex material - this hides the wires and gives a more elegant look to the setup.

We feel it is important to have a dedicated specialist to control lighting.  The Lighting Designer sets positions for the lights during key moments of your event. For example, when your maid of honor is ready to make a speech or during your grand introductions.

Adding lighting enhances the look and feel of your event. Our lighting designers spotlight key moments as well as add a splash of color to your dance floor. It can also be used for spotlighting you during a special dance or to provide some mood lighting during dinner.

Our intelligent lighting is controlled by an individual operating a lighting controller. We want our lighting to be focused on your dance floor. While the lights are intelligent enough to operate freely in “auto” or “sound active” modes, we do not utilize these modes as they don’t deliver that professional touch.

Twin totem lighting is two moving head lights atop two pieces of trussing that typically flank either side of our speakers of the DJ booth.

Uplighting is lighting used to help create ambiance in your venue. Our uplighting units are placed on the ground and pointed up toward the ceiling allowing colored light to wash over the walls of your venue. The lights are typically battery operated and unobtrusive to any space.

Spotlighting is used primarily for your grand introductions, specialty dances, and speeches. For any moment that requires your guests’ undivided attention, we suggest using spotlighting to bring their focus to that moment.

Our “Name in Lights” (i.e. monogram projection, gobo) is a graphic that we project onto the wall, floor or ceiling with light.

We love when our clients give us input on design. You can provide a graphic - this could be your monogram on your invitations - or we can design something custom for you.

We offer additional decorative lighting like pinspotting. This feature directly lights tables, centerpieces, ice sculptures and more.

We offer a range of tv screens starting at 42” that we can provide for your event.

Screens are included in certain packages but can also be added a la carte. Our screens are mounted the trussing that support our intelligent lights.

Our screens stay on for the duration of your event. We use them to display photo montages, social media and more. We also design custom screen animations, branded with your name or logo, for use when screens are idle.

Videography

Depending on the package you choose, our style is journalistic or cinematic. Journalistic style is about capturing the moments with a tripod. Our cinematic style provides a more intimate and creative coverage of your day.

Depending on the package that you choose, there are typically one or two videographers at your event.

Yes, with two videographers there are more angles to produce a cleaner end product versus having only one videographer.

A full time staff member will reach out to you after your event for you to choose the music that you would like go to along with your edits.

Yes. Our editors will accommodate any revisions you may have.

Yes. We can capture drone footage of your event at an additional cost. Our drone pilots are FAA licensed and insured. We follow all FAA rules and regulations.

Your videographer(s) will be at your event for as long as a full day, or as little as half of the day. Prices vary for each but we’re happy to accommodate you for either.

Your video will be available to you within 8-12 weeks after your event.

A highlight video comes with all of our videography packages. The highlight video is a shareable 3-4 minute video featuring key moments from your entire day.

Yes. Our videographers capture the event while our editors create your video.

Yes. You can purchase an edit at a later date.

Yes. We record audio during the ceremony and during the reception to capture high quality audio of your event.

Your video(s) will be delivered via flash drive, but you will be able to view them online before we send it out in the mail.

Yes. We do share videos via social media, but you may opt out. We always respect our clients’ privacy.

We offer raw footage of your event at an additional cost. Raw footage is delivered via flash/hard drive.

A long edit is a 60-90 minute video featuring all moments of your day in chronological order.

Yes. We can create DVDs for an additional charge

Photography

While our photographers will pose you and your guests for certain shots, they prefer to shoot candidly to capture you and your guests naturally. We like to capture the genuine smiles and laughs throughout your event which makes looking back on the photos even more special.

Yes. Our photographers will pose your family and guests for formal photos.

Yes, you get access and full rights to all your photos.

We do not include physical, paper albums within our photography packages but if you would like to incorporate one into your package we would be happy to discuss adding an album for an additional charge.

We store all of your photos on our cloud server.

Yes, you may speak with your photographer before your event. A meeting for that is typically set up a month before your event.

Yes. We do share photos via social media, but you may opt out. We always respect our clients’ privacy.

You can expect to receive all of your photos within 4-8 weeks of your event.

For weddings you will get a sneak peak of about 15 edited photos the day after the event. For teen events we release a preview album 7-10 days after the event. Media delivery dates may vary for other event types.

We generally recommend speaking with your event photographer 4-6 weeks prior to your event.

We mail out your photos on a USB flash drive.

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